AI Receptionist
Your phone stops going to voicemail at 6pm, during lunch, and mid-treatment. The AI answers in your clinic's voice, books consults directly into your scheduler, and escalates anything clinical or sensitive to a person.
HIPAA-secure by design · Built for aesthetic clinics and medical practices · Live in ~4 weeks
Answers
No hold music, no phone tree. It greets callers in your clinic's name and voice, handles the questions your front desk answers forty times a week, and never puts anyone on hold.
Books
It checks real availability, offers slots, takes the booking, and confirms by text — directly in the system your team already opens every morning.
Escalates
Clinical questions, complaints, post-procedure concerns and anything it isn't confident about route to a person — warm-transferred during hours, flagged after them.
Recovers
A caller who hangs up gets a text within seconds with a booking link. The lead survives the missed call instead of going to the clinic down the road.
Not another dashboard your team has to log into. It plugs into your phone line, scheduler and CRM, and the booking lands where your staff already look.
If your practice runs on Aesthetic Record, PatientNow, Mangomint or Jane App, most voice tools shrug. We build the integration rather than telling you to switch software.
Most patients still want a human for anything that matters. The AI is built to hand over early rather than argue with a caller who asked for a person.
We demo it live handling your scenarios — a new-patient consult, a reschedule, an angry caller — before you commit a dollar.
Week 1
Your services, pricing rules, providers, booking policies and the questions callers actually ask. We record the escalation rules with you.
Week 2–3
We wire it into your phone line and scheduler, then test it against real call recordings and edge cases until it stops getting things wrong.
Week 4
It goes live on overflow and after-hours first, with a human reviewing transcripts daily. Full coverage once you're comfortable.
~1 in 3
clinic calls go unanswered industry-wide
$1,200+
typical lifetime value of one patient
2 rings
how long a caller waits for the AI
You don't need the AI to be brilliant. You need it to beat voicemail — and voicemail books nobody.
A good fit
Not a fit
We'll run it live against your scenarios — no slides, no commitment.
It doesn't pretend to be human when asked. In our experience callers care far less about who answers than about whether they get booked — and far more about being stuck in voicemail.
It hands over rather than guessing. You set the escalation rules — clinical questions, complaints, anything about an existing treatment — and it routes those to a person every time.
We've built into the tools clinics actually run on, including Boulevard, Zenoti, Mindbody, Vagaro, Mangomint, Jane App, Aesthetic Record and PatientNow. If yours has an API, we integrate with it rather than asking you to migrate.
The system is built for HIPAA-compliant operation: encrypted in transit and at rest, minimum-necessary access, and full audit logging on every call. We'll walk your compliance lead through the architecture before anything goes live.
No. It takes the overflow, the after-hours calls and the repetitive questions, so the person at your desk can deal with the patient standing in front of them.
The AI Receptionist is normally the first automation in an AI Build, which runs $15K–$75K depending on scope and integrations. Start with a free AI Opportunity Call and we'll tell you where it lands for a clinic your size.
The question is only whether anyone picks up.