Sun 9:14 pm · onlineBooked
Tue 8:30 · full service
Mileage and fault taken · bay 3
Service booking
Bookings taken at any hour with the fault, the mileage and the car, so the day is planned before it starts.
Automotive
A workshop earns when the bays turn. We build what keeps cars moving through them.
Cars waiting on a lift for a customer to call back, bays blocked by a part nobody ordered, advised work never followed up, labour that never reaches the invoice. We find which costs you most and build the fix.
- Service booking
- Parts & inventory
- Quote follow-up
- Trade-in enquiries
The leak
Where a full workshop stands still.
None of it is on the day's job sheet. Flip the switch to see the same four moments with the system in place.
- Phone tag11:20 am
Pads are at 3 mm. $180 fitted. OK to go ahead?
11:20 am
Voicemail at 11:20. Called back at 4:45.
Off the lift, booked in again
- Blocked bay9:00 am
Six bays, Tuesday morning
2 bays waiting on parts
Ordered after the car arrived
Two technicians standing
- Advised workMonth 6
Advised
Due month 3
Month 6
Noted on the invoice, never raised again
Done at another garage
- Lost labourJob #7718
Invoice · timing belt
- Parts$310
- Labour, 2.0 hrs quoted$240
- Extra 1.2 hrsNot billed
Invoiced$550
An hour of bay time given away
Before anything is built, we measure each of these and put a monthly number on it.
An illustrative day, not client data.How the audit works
What we build
One job card, from the booking to the collection.
The diary knows the booking, the parts desk knows the order, the advisor knows what was said and the invoice knows none of it. We put the whole job on one card that the front desk, the bay and the customer share.
Today
Booking diary
A name and a time. Not what the car needs.
Parts desk
Orders once the car is already on the lift.
Advisor's phone
Approvals by voicemail, one missed call at a time.
The invoice
Lists the advised work once, then forgets it.
One job card
The booking made on Sunday night already knows the parts, the bay, the approval and the work to mention next time.
- BookingAny hour, with the fault described
- PartsOrdered at booking, checked the night before
- ApprovalPhoto and price by text, in minutes
- Follow-upAdvised work quoted and reminded
Every car shows where it is, what it is waiting on and what was promised.
- Bay 1Pads and discsIn
- Bay 3Service kitIn
- Bay 4Timing belt kitDue 8:00
Tomorrow's parts all accounted for
Parts & inventory
Parts ordered when the job is booked, and checked in the night before the car arrives.
3 months after the service
Your rear tyres were at 3 mm in March. $260 fitted. Shall I book Thursday 8:30?
Booked from the text
Quote follow-up
Advised work sent as a quote the customer can approve, and raised again when it falls due.
10:52 pm · trade-in enquiryQualified
2019 hatchback · 48k
Photos in · test drive Sat 10:00
Trade-in enquiries
Late-night stock and trade-in questions answered, and passed to sales as a lead worth calling.
Illustrative screens. What gets built follows the audit.
Who builds it
Engineers who ship, since 2018.
We have built production software for clients since 2018, and we run our own three companies on systems we built. The audit is two weeks of an engineer inside your business, not a questionnaire.
- 8+
- Years shipping production software
- Sacramento · Faisalabad
- 18,000+
- Hours of engineering delivered for clients
- Logged on Upwork
- 100%
- Job Success Score on Upwork
- Top Rated Plus
Three companies of our own run this way: a gifting brand, a services firm and farm software.
See how they runHow to start
Start with a number, not a platform.
We charge for the diagnosis the way a workshop charges for diagnostics: $3,000, fixed, and credited in full to the build. The roadmap is yours either way.
01 · First
Opportunity Call
30 min
With an engineer, not a salesperson
We name the processes worth fixing and the ones that are not. If it is not worth it yet, we tell you plainly.
02 · Then
The audit
$3,000
14 days · credited to the build
Every process scored by payback, and a roadmap with a monthly number on each line.
03 · After the audit
The first build
~4 weeks
Highest payback first
Wired into the workshop system, diary and phone line you already run.
Answers
Asked on the first call
Does it work with our workshop management system?
No. The first build plugs into the workshop system, parts suppliers, diary and phone line you already run. Replacing any of it is a separate decision, made later and with numbers.
Will customers approve work by text? Ours prefer a call.
Some do, and they still get one. But a photo of the worn part with a price and a button gets answered between meetings, where a voicemail waits until five. The audit measures how long approvals take you today, so this is a number before it is a build.
Does it make technical decisions?
No. A technician finds the fault and an advisor decides what to recommend. The system carries the message, the photo, the price and the reminder.
Have you built for workshops and dealers before?
Not as a published case study, and we would rather say so. The parts are ones we have built and run: booking, reminders and rebooking in ClinicOS, our own clinic product with a live demo, and an engine that chases every enquiry at GulNGifts, our own store. The audit is where the numbers are proved on your workshop, before you pay for a build.
What does it cost?
The audit is $3,000, fixed, and credited in full to the first build. Builds start from $15,000 and are priced from the audit's roadmap, so you see the monthly number each one is expected to recover before you commit to it.
How long until something is live?
The audit takes 14 days. The first build ships in about four weeks. We build the highest-payback system first rather than everything at once.
Book a call
Find out exactly where AI pays for itself in your business.
Start with a 30-minute call. If the numbers say AI isn't worth it for you yet, we'll tell you that too.
- 30 minutes with an engineer, not a salesperson
- We name the processes worth automating, and the ones that aren't
- If AI isn't worth it for you yet, we tell you plainly
We onboard a few companies at a time. Naveed Sarwar, founder, sits in on every audit — because the map is the product.