Techloset

Software, IoT & Telecom

Customers find the outage before you do. We build what tells you first.

A device that goes offline unnoticed, a new account that never reaches set-up, usage that is never invoiced, a call that does not ring on a sleeping phone. We find which costs you most and build the fix.

  • Cloud dashboards
  • Engineering websites
  • Browser extensions
  • Business VoIP apps
5 projects shipped

The leak

The customer should not be your monitoring.

None of these raises an alert by itself. Flip the switch to see the same four moments with the system in place.

  • Silent outage3:10 am

    Gateway 14, check-ins per hour

    Midnight9 am

    Found by the customer

    Six hours dark before anyone looked

    A support call that starts angry

  • Stalled set-upDay 1

    A new customer, first session

    1. Signed up
    2. Add a device
    3. PermissionsLeft here
    4. First data

    A prompt with no reason given

    A trial that never started

  • Unbilled usageMonth end

    Invoice · May · managed cloud

    • Base plan$1,200
    • Support$300
    • Extra computeNot metered

    Invoiced$1,500

    Used, and given away

  • Missed call2:20 pm

    A customer, ringing a rep's business line

    Never rang

    The app was asleep in the background

    To voicemail, then to a competitor

Before anything is built, we measure each of these and put a monthly number on it.

Illustrative moments, not client data.How the audit works

What we build

One view of the fleet, the account and the bill.

Devices report to one tool, usage to another, billing to a third, and support hears about problems from customers. We build the layer that joins them, and shows the customer what you can see.

Today

  • Device logs

    Everything is in there. Nobody reads logs at 3 am.

  • Usage database

    Knows what was consumed. Billing never asks it.

  • Support desk

    Learns of an outage when a customer reports it.

  • The website

    Explains the product to everyone except an engineer.

One view

A device that misses a check-in, the account it belongs to and the invoice it affects are on the same screen.

  1. FleetEvery device's health, as it changes
  2. OnboardingA new account guided to first data
  3. UsageMetered, shown and invoiced
  4. AppsCalls and alerts that always arrive

Your team, and your customer, see the same status at the same time.

  • eu-west12 servicesHealthy
  • us-east9 servicesHealthy
  • UsageMay to date$1,910

No ticket needed to see it

Cloud dashboards

A dashboard customers trust: live status, usage and cost, without raising a ticket.

Case study · sensor gatewayPublished

Spec sheet attached2 pages

Engineering websites

Sites that give a technical buyer the specification, the proof and a way to reach an engineer.

Extension · v2.4Approved

2 permissions, explained

Each asked for when it is needed

Browser extensions

Extensions that ask only for what they need, say why, and get through the store's review.

Incoming call · app asleepRinging

Rang in 1 second

Woken by the call · answered

Business VoIP apps

Calling apps that ring every time, including when the phone has been asleep for hours.

Illustrative screens. What gets built follows the audit.

Who builds it

Engineers who ship, since 2018.

We have built production software for clients since 2018, and we run our own three companies on systems we built. The audit is two weeks of an engineer inside your business, not a questionnaire.

8+
Years shipping production software
Sacramento · Faisalabad
18,000+
Hours of engineering delivered for clients
Logged on Upwork
100%
Job Success Score on Upwork
Top Rated Plus

Three companies of our own run this way: a gifting brand, a services firm and farm software.

See how they run

Case studies

What we have shipped in Software, IoT & Telecom.

5 projects we designed and built for clients. Each one is live: open it and look around.

Ooma Office

Business Phone App

Android app

A business phone system in your pocket.

The mobile app for Ooma Office, a business phone service: calls on the business number, extension dialling, group calls and messaging, call transfer, calls flipped between the desk phone and the mobile, and voicemail on the go.

  • Business calls routed to the app
  • Extension dialling, group calls and group messaging
  • Call transfer, and flipping calls between desk phone and mobile
Ooma Office, as it runs live

The same engineering, pointed at your numbers. That's the work.

Book an Opportunity Call

How to start

Start with a number, not a platform.

The diagnosis is paid work: $3,000, fixed, and credited in full to the build. The roadmap is yours either way.

  1. 01 · First

    Opportunity Call

    30 min

    With an engineer, not a salesperson

    We name the processes worth fixing and the ones that are not. If it is not worth it yet, we tell you plainly.

  2. 02 · Then

    The audit

    $3,000

    14 days · credited to the build

    Every process scored by payback, and a roadmap with a monthly number on each line.

  3. 03 · After the audit

    The first build

    ~4 weeks

    Highest payback first

    Wired into the product, APIs and billing you already run.

Answers

Asked on the first call

We have our own engineers. Why would we use you?

Because your engineers are building the product. The dashboard, the onboarding, the billing glue and the mobile app are the work that gets postponed every quarter. We take one of those, build it against your API and hand over code your team can own.

Do you work inside our stack and repositories?

Yes. We work in your repositories, against your APIs and through your review process. The audit ends with a roadmap and an architecture note your engineers can challenge before anything is built.

Is the first build a rewrite?

No. It goes around what you run: a view over the device data you already collect, metering on the usage you already log, a fix to the one flow where accounts stall. Replacing a system is a separate decision, made later and with numbers.

Have you built for technical companies before?

Yes, as client work shown on this page: the Ooma Office Android app, the Carnival dashboard for managed cloud services, the GreenGuard browser extension, and the Oxit and Bright Development sites.

What does it cost?

The audit is $3,000, fixed, and credited in full to the first build. Builds start from $15,000 and are priced from the audit's roadmap, so you see the monthly number each one is expected to recover before you commit to it.

How long until something is live?

The audit takes 14 days. The first build ships in about four weeks. We build the highest-payback system first rather than everything at once.

Book a call

Find out exactly where AI pays for itself in your business.

Start with a 30-minute call. If the numbers say AI isn't worth it for you yet, we'll tell you that too.

  • 30 minutes with an engineer, not a salesperson
  • We name the processes worth automating, and the ones that aren't
  • If AI isn't worth it for you yet, we tell you plainly

We onboard a few companies at a time. Naveed Sarwar, founder, sits in on every audit — because the map is the product.

Required. We reply within one business day.