Quote #318 · boiler swapSent
From your price book2:14 pm
Instant quoting
Standard jobs priced from your own price book while the customer is still on the line.
Home Services
The job goes to whoever answers. We build what answers, quotes and books it.
Calls missed on the tools, quotes nobody chased, vans crossing town twice, extras that never reach the invoice. We find which costs you most and build the fix.
- Instant quoting
- Job booking
- Technician dispatch
- Review collection
The leak
A busy week, and four ways it leaks.
None of them is written on a job sheet. Flip the switch to see the same four moments with the system in place.
- On the tools2:10 pm
Burst pipe, ringing three plumbers
Rang out
Both hands under a sink
Booked with the next number
- Dead quoteDay 30
Quote sent
Deciding
Day 30
Sent once, never followed up
Went with the firm that called back
- Windshield time10:30 am
8:00 · Northside · boiler service
10:30Southside · 50 min each way
Booked in the order the phone rang
1:30 · Northside · radiator leak
Four jobs done, five were possible
- Unbilled extraJob #2041
Invoice · boiler service
- Call-out$95
- Service$180
- Extra valve fittedNot on it
Invoiced$275 · on Friday
A part and an hour given away
Before anything is built, we measure each of these and put a monthly number on it.
An illustrative week, not client data.How the audit works
What we build
One job record, from the first ring to the paid invoice.
The call is in a voicemail, the quote in an email, the route in someone's head and the extras on the back of a hand. We put the job on one record that the office, the van and the customer all see.
Today
Voicemail
Fills up while you work. Emergencies do not leave messages.
Quote emails
Sent once. Nobody knows which are still alive.
The whiteboard
Today's jobs, in the order the phone rang.
Friday invoicing
Written from memory, a week after the work.
One job record
The call at 2:10, the quote, the route and the invoice are the same job from start to finish.
- CallAnswered, sorted by urgency, booked
- QuotePriced fast, chased until answered
- DispatchGrouped by area, skill and parts
- InvoiceExtras included, sent on site
Every job shows who took it, what was quoted, what was fitted and whether it is paid.
2:10 pm · burst pipeUrgent
Booked · today 4:00
Address and photos taken
Job booking
Calls answered on the second ring, sorted by urgency and booked into a real slot.
- 8:00Northside · serviceAli
- 10:30Northside · leakAli
- 1:30Northside · radiatorAli
One area · 22 min of driving
Technician dispatch
The day ordered by area, skill and the parts on each van, and re-ordered when a job overruns.
Job paid · 1 hr later
Glad the heating is back on. Would you leave Ali a quick review?
5-star review posted
Review collection
A review asked for the hour the job is paid, while the customer is still pleased.
Illustrative screens. What gets built follows the audit.
Who builds it
Engineers who ship, since 2018.
We have built production software for clients since 2018, and we run our own three companies on systems we built. The audit is two weeks of an engineer inside your business, not a questionnaire.
- 8+
- Years shipping production software
- Sacramento · Faisalabad
- 18,000+
- Hours of engineering delivered for clients
- Logged on Upwork
- 100%
- Job Success Score on Upwork
- Top Rated Plus
Three companies of our own run this way: a gifting brand, a services firm and farm software.
See how they runHow to start
Start with a number, not a platform.
We charge for the diagnosis the way you charge for a call-out: $3,000, fixed, and credited in full to the build. The roadmap is yours either way.
01 · First
Opportunity Call
30 min
With an engineer, not a salesperson
We name the processes worth fixing and the ones that are not. If it is not worth it yet, we tell you plainly.
02 · Then
The audit
$3,000
14 days · credited to the build
Every process scored by payback, and a roadmap with a monthly number on each line.
03 · After the audit
The first build
~4 weeks
Highest payback first
Wired into the job software, calendar and phone number you already run.
Answers
Asked on the first call
We already use job-management software. Do we have to switch?
No. The first build plugs into the job software, calendar and phone number you already run. Replacing any of it is a separate decision, made later and with numbers.
Can it really quote? Our jobs are never standard.
It quotes the ones that are: the jobs in your price book, by your rules. Anything that needs eyes on site is booked as a survey visit instead of guessed at. The audit is where we find out how much of your work is the first kind.
What happens with a real emergency, or an angry customer?
It goes to a person at once, with the address, the problem and everything said so far. You set what counts as an emergency and who is on call for it.
Have you built for trades before?
Not as a published case study, and we would rather say so. The parts are ones we have built and run: call answering and booking in ClinicOS, our own clinic product with a live demo, and an engine that follows up every enquiry at GulNGifts, our own store. The audit is where the numbers are proved on your business, before you pay for a build.
What does it cost?
The audit is $3,000, fixed, and credited in full to the first build. Builds start from $15,000 and are priced from the audit's roadmap, so you see the monthly number each one is expected to recover before you commit to it.
How long until something is live?
The audit takes 14 days. The first build ships in about four weeks. We build the highest-payback system first rather than everything at once.
Book a call
Find out exactly where AI pays for itself in your business.
Start with a 30-minute call. If the numbers say AI isn't worth it for you yet, we'll tell you that too.
- 30 minutes with an engineer, not a salesperson
- We name the processes worth automating, and the ones that aren't
- If AI isn't worth it for you yet, we tell you plainly
We onboard a few companies at a time. Naveed Sarwar, founder, sits in on every audit — because the map is the product.